TIC – Where the journey begins
Narita Airport’s Tourist Information Centers, which have been officially approved by the Japan National Tourism Organization (JNTO), can be found on the arrival floors of both Terminals 1 and 2. Here, you can find travel information on all of Japan in English, Chinese, and Korean at any time. The most frequently requested information is for directions to Shinjuku, Shibuya, Tokyo, and Ginza. The Tourist Information Centers can help you find reasonably priced accommodations, so if you want to plan an economical trip, it is definitely worthwhile to consult with them.
The Tourist Information Centers provide many pamphlets, maps, and other types of information in multiple languages, making them ideal for travel preparation. And they are not only for tourist information related to sightseeing spots and traditional Japanese culture — the centers can help with many other types of requests, and provide information on Japanese anime and pop culture. For example, questions are often asked such as “Where is Jindaiji?” (the location used for “GeGeGe no Kitaro,” an anime about Japanese ghosts). The Tourist Information Centers are the first contact points where foreigners can get advice about Japan, so please take advantage of them for your travel planning.
Tourist Information Center
Terminal 1, Central Building 1st Floor (Arrivals)
Opening hours: 8:00 – 20:00
Terminal 2, Central Building 1st Floor (Arrivals)
Opening hours: 8:00 – 20:00
A powerful resource for event tickets
If you are looking for tickets to see sports, the theatre, concerts, or other events, the Pia ticket counter is very useful. It is a particularly good resource for very popular attractions like sumo wrestling, Kabuki, and Takarazuka (an all-female theatre troupe). They offer tickets to a wide range of events — not just stage tickets but also those for Tokyo Disneyland, other amusement parks, and museums are available. If you are thinking of experiencing something special in Japan, you should definitely make a stop here. At the Ticket Pia in Narita Airport, there are always staff members available who speak English, so they can help you with ticketing advice.
*Please be aware that tickets to popular events tend to sell out quickly.
Terminal 1, North Wing, 1st Floor (Arrivals) / Terminal 2, Main Building, 1st Floor (Arrivals)
Opening hours: 10:00 – 20:00
Off to Tokyo!…but how?
As Narita Airport is many kilometers from Tokyo, it definitely cannot be considered to be close; so if you use a taxi it will generally cost you between 15,000 and 26,000 yen. Whether you wish to get to town quickly, are seeking a slower and more affordable route, or have a lot of baggage and want to avoid transfers, there are methods of public transport to suit each and every traveler’s particular needs.
For those who want to get to town quickly and comfortably Skyliner (Keisei Line)
The Keisei Line is the rail line that connects Narita Airport to Nippori and Ueno in Tokyo. Using the “Narita Sky Access Line,” which opened in 2010, and the “Skyliner” which travels at a maximum speed of 160 km/h, it is possible to get to Nippori Station, which connects to the Yamanote Line (one of Tokyo’s major lines) in a minimum of 36 minutes. You can even choose your seat allocation, so if you wish to get to Tokyo quickly and comfortably, take the Skyliner. Also, at Narita Airport Station, the Skyliner tickets and day passes for the Tokyo Metro subway system are available together as a set, so make sure to take advantage of these cheap and convenient tickets on offer.
For those who want to get to town smoothly Access Express (Keisei Line) (No special express fare required)
With the Access Express, you can get directly from Narita Airport to Oshiage where the Tokyo Sky Tree is located, to Asakusa which is a popular sightseeing spot, and on toward Ginza without any transfers, so this is a very convenient service.
For those who want to get to town on a budget Limited Express (Keisei Line) (No special express fare required)
The Limited Express is an economical train that gets you to Nippori and Ueno for only the cost of the passenger ticket.
For those who want to connect with the Shinkansen or other major JR stations without any transfers JR N’EX (Narita Express)
Using JR’s Limited Express N’EX service, you can directly get to Tokyo or Shinagawa Station to connect with the Shinkansen, as well as other major stations in the Tokyo area such as Shibuya, Shinjuku, Ikebukuro, and Yokohama. All carriages are equipped with free wireless LAN internet, so you can research your trip on the go.
For those who need to secure large baggage and wish to travel to major hotels directly Airport Limousine
As soon as you exit the arrivals lobby, you will see the Airport Limousine ticket counter. Starting with Tokyo’s main stations, there are many frequent services that run directly to major hotels, making this a very easy option. Large baggage is stored in the trunk underneath the bus, so if you are traveling with many items and want to avoid transfers, we recommend this method. However, sometimes due to traffic you may not arrive on time as scheduled, so be sure to allow for extra time just in case.
Keisei Electric Railway
Terminal 1, B1 floor / Terminal 2, B1 floor
JR East (East Japan Railway Company)
Terminal 1, B1 Floor / Terminal 2, B1 Floor
Arrival Lobby of both terminals, 1st Floor – Limousine Bus Terminal
Discount tickets from the Airport
At the JR East Travel Service Center inside the airport, you can exchange a voucher for the Japan Rail Pass, which is designed for foreigners and allows you to travel on most JR lines throughout Japan. (Please note that you must get a voucher for the pass in your own country before coming to Japan). You can also purchase one-way or return tickets to Tokyo, get a Suica IC card as part of a Suica & N’EX set that can be used for most public transport services in Tokyo, and purchase a special value ticket for foreign visitors called the JR East Pass.
Upon arrival in Tokyo
Tokyo’s public transport system, consisting of JR lines, subway lines, and buses may seem confusing at first; however, at most stations the signs are written in Japanese, English, Chinese, and Korean, so transferring is easy if you just follow the signs. Also, there are various types of public Wi-Fi available at the stations, so if you register beforehand or download a particular app, you will be able to conveniently check transfer information, among other things.
Public transport IC cards such as Suica and Pasmo are handy for sightseeing in Tokyo, and you can use them to freely get on and off most train, subway, and bus services. You can also use them as prepaid “digital money” at many convenience stores, vending machines near the station, and more, so having one is extremely convenient. You can get these cards from automatic machines at the station, and after paying a deposit of 500 yen, they can be charged with up to 20,000 yen. If the credit runs out at any time, you can recharge them as many times as you like. The cards allow you to get on the train without having to use cash to buy a ticket every time, so they are highly recommended.
Hints on how to use public transport IC cards
After checking into your hotel and having a short stroll around Tokyo, it will eventually be time for dinner. When choosing from among the many restaurants available, give JNTO’s mobile website a try. From the menu, click on “Crossing Search” to identify the restaurants closest to your current location. Also, you can check the menu and prices easily beforehand, so there is no need for stress. You can search for restaurants of various types, for Japanese cuisine, sushi, tempura, izakayas, and more, so you should be able to find a restaurant that’s just right for you.
On the JNTO site there are many articles that give hints on how to get the most out of your trip. By traveling economically in Japan, we recommend that you use the money you save to buy souvenirs or to spend a little extra sometimes.
Wi-Fi- and Internet-related information
Hints on having an economical trip and more
What if you want to exchange money?
Although the number of shops in which you can use credit cards, bank cards, and other services is increasing throughout Japan, at independently managed stores and restaurants that have relatively small bills due to low prices (such as fast food restaurants), you may not be able to use cards for payment. You do not have to carry a lot of cash around with you, but if you start to run out of cash, it can be a cause for concern. There are various methods for exchanging foreign currency to yen while you are in town.
Using money exchange services such as the World Currency Shop and Travelex is the surest method. Money exchange stores such as Daikokuya and Ryogaehompo also sell discount tickets, so you can conveniently buy various entrance tickets, Shinkansen tickets, and more at low prices.
If you have a cash card or credit card that bears a mark such as “Cirrus” or “Plus,” you can withdraw yen from the Seven Bank ATMs* found within the relatively easy-to-find Seven-Eleven convenience stores and in other locations, or from Japan Post Bank ATMs.
(*Currently as of October 2013, the acceptance of Cirrus cards at Seven Bank ATMs has been temporarily suspended)